TAM Technical Order Management System

There are many interfaces - but TAM is unique. The product field TAM sums up the linkage to process control systems in heat treatment plants.

This software overall solution is unique in its way and the first one to safely connect the autarkical working administrative logistic field with the plant and control engineering. The separation of technical process data (e.g. media usage, time, temperature, pressure, alarms and many more) and customers' orders is revoked.


The technical areas of control and regulation technology as well as process control are covered by the existing process and control systems used on the plants. These are usually connected to a process control system for data recording and surveillance which in turn are connected to AMS via the company-owned computer network. The connection between the process engineering area and the AMS for example enables a direct assignment from process data of recorded heat treatments to customers or orders. The graphical quality proofs can be printed right away batch related and be attached to delivery notes or invoices.

With AMS, orders situated in the company can be localised. Furthermore the executed individual processes and the processes still required according to the work plan are displayed with an estimated remaining time. This allows an accurate tracking of parts and dates. Therefore a customer can be informed "by the click on a button" when his hardening stock will be available again.

Practical experience shows that response times of customer requests about completion dates can be reduced significantly through the use of software. Another positive effect: Requests, that can be answered without recall, increase the customer satisfaction and create free capacity for employees.

Numerous requests of modern quality management systems like for instance ISO 9001, ISO TS 16949 or NADCAP are perfectly covered by the TAM interfaces of AMS. The demand for a complete traceability, transparency in the manufacturing and production process as well as the safe documentation of executed services can be fulfilled time efficiently and safely by AMS and the interaction with TAM. Many successful auditings of AMS users according to NADCAP and ISO TS 16949 standards in the past years proof the quality orientated philosophy of AMS.

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Available interfaces

Through the diversity of available interfaces for products of many renowned plant manufacturers and process control system providers

Process control system providers Plant manufacturers
  • Demig Prozessautomatisierung GmbH
  • Stange Elektronik GmbH
  • Process-Elektronik GmbH
  • O-C-S-S GmbH
  • Mesa,
  • Ditec - Progal
  • BC Prozesstechnik
  • DEWE Brünofix (Preiss)
  • Ipsen International GmbH
  • Rübig GmbH & Co KG
  • ECM
  • Coderé SA
  • ELTRO Gesellschaft für Elektrotechnik mbH (Eltropuls)
  • Aichelin Ges.m.b.H
  • Systherms
  • Seco-Warwick

and the resulting means of communication of AMS with the applied plant controls, AMS distinguishes crucially from the market.

AMS brings more benefits: By using a consistent interface for the operation of all heat and surface treatment plants the training period for new employees for different software reduces or even ceases. Plant operators find a consistent user interface no matter which type of plant or which plant control system operates and regulates in the background.

Of course plants can be managed with AMS and executed orders can be documented without the use of a process control system as well. However many convenience functions and the safety of electronic traceability cannot be provided in this case.

Tasks of a plant connection

Static communication Operational communication
  • Plant list / communication parameters
  • Program list
  • Requesting plant condition
  • Review „Program / Recipe on plant possible“
  • Alarm transmission
  • Consumption data / media transmission
  • Live access PLS-Viewer
  • Export Z-T-recorder
  • Plant position accurate transmission
  • Subsequent assignment / synchronisation points
  • and more